Most often, the QuickBooks American Express Not syncing error might interrupt users while reconciling the transactions. This issue might occur when you choose the wrong financial institution while linking it with the QuickBooks American Express credit card. Other factors that might give rise to this error include inadequate network connectivity or using an outdated financial institution directory. However, this issue might prevent you from downloading the latest bank transactions. Thus, it might interrupt the syncing process and put your ongoing work at a halt. So, resolving the American Express syncing issues in QuickBooks Online is essential using the solutions discussed in this post.
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Proven Solutions to Rectify American Express Syncing Issues in QuickBooks Online
Here, we have given all the solutions to fix the American Express Syncing issues in QuickBooks smoothly.
Solution 1: Reconnecting Your Amex Business Account in QuickBooks Online
To connect the Amex Business account in QBO, follow the steps below.
Step 1: Disconnect Your American Express Account
• Open the QuickBooks Online application, head to the Transactions menu and hit the Bank Transactions option.
• Next, check that the blue square for each American Express account is marked.
• Now, tap the Edit menu and click the Edit Account Info tab to use the Account window.
• Finally, ensure that you circle the checkbox next to “Disconnect this account on save.” Later, tap the Save and then the Close tab to complete the process.
Step 2: Re-Connect Your American Express Account
After that, you must try connecting the American Express Account to the QuickBooks Online application using the steps below.
• Switch to the Transactions menu and then tap on the Bank Transactions.
• Choose the Link Account option if you are already connected to the bank account. Then, start finding the accounts according to the American Express account user type:
◦ If you are a user with a Primary Account holder, choose the American Express Business Credit Card & Checking option.
◦ If you are a Delegate User on a card account, click on the American Express (Delegate) option.
• Afterwards, tap on the Continue option, which will eventually present you with the Sign-In window. Here, type the American Express login credentials and then use the extra security steps on the screen to complete the process.
• Pick the American Express account you wish to link with QuickBooks.
• If trying to link multiple accounts, you must pick the account type by clicking on the drop-down menu.
• Next, select the date range from which you wish to download the transactions and hit the Connect tab.
• Once both the accounts are reconnected, verify that the QuickBooks and the American Express are syncing.
Solution 2: Check for the Latest Notifications & Security Requirements
• In the initial stage, click on the QuickBooks Banking section and then tap on the Edit menu.
• Next, pick the Edit Sign-In tab and then try updating the details to apply the required changes.
• Once you have made the changes, look at the notifications and run the QBO application again.
Conclusion!!
By the end of this post, we ensure you have learned about the solutions to rectify QuickBooks American Express's not-syncing issue. If you have any further doubts, feel free to connect with our QB professionals to fix the issue quickly.
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